Built for HVAC Companies

The AI Receptionist for HVAC Companies

When the heat wave hits, calls flood in and you're already booked solid. FrontHawk handles the overflow — qualifying leads, booking jobs, and keeping customers updated while you focus on the work.

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FrontHawk — Heat Wave Weekend
❄️
Sarah M. — AC Not Cooling
101°F outside, system blowing warm air
Booked ✓
🌡️
James P. — New Install Quote
Looking to replace 15-yr-old unit, needs pricing
Replied ✓
🔧
Carol T. — Maintenance Tune-up
Annual service, wants earliest available
Scheduled ✓
⚡ 14 inquiries handled this weekend — all replied within 60 seconds. 9 jobs booked without you answering a single call.
The Problem

HVAC peak season is a revenue leak.

The busiest weeks of the year are when you lose the most leads. You can't be on the phone when you're on the job.

🌡️
3×
more HVAC calls come in during heat waves and cold snaps — exactly when your team is already fully booked and unable to answer.
⏱️
5 min
is how long a customer in a 95-degree house will wait before calling the next HVAC company. Speed wins emergency service calls every time.
💸
$2,000+
average value of a missed HVAC replacement lead. System installs lost to a competitor because you were mid-job are revenue that never comes back.
The Real Cost

What missed calls actually cost your HVAC business.

Peak season is where the math gets brutal.

📞
Calls missed per week (peak)
~12
Typical HVAC co. during heat wave — ACCA industry data
×
💰
Avg HVAC job value
$1,400
Blended avg of service calls + replacement leads
×
📅
Peak weeks per year
16
Summer + winter surge seasons combined
=
Revenue walking out the door
$268,800/yr
~$22,400/month during peak alone
FrontHawk costs $49/month. You recover that in the first missed call you don't lose.
How It Works

Handle surge season without adding headcount.

FrontHawk scales with demand automatically. 3 calls or 300 — it handles every one the same way.

📝
Configure Your Business

Enter your services, equipment brands, pricing ranges, and service area. FrontHawk knows your business inside out in under 30 minutes.

🔗
Connect Your Channels

Link email and calendar. FrontHawk monitors every inbound message in real time, booking jobs around your actual schedule.

🤖
AI Handles the Volume

Every inquiry gets a tailored reply in seconds — service quotes, scheduling, emergency triage. You focus on jobs. FrontHawk handles the phones.

Built for HVAC

Everything your front desk should handle.

From emergency no-cooling calls to routine maintenance scheduling — FrontHawk manages the full range of HVAC customer inquiries.

🌊

Surge Demand Handling

When a heat wave or cold snap hits, call volume spikes overnight. FrontHawk handles every inquiry without breaking a sweat — qualifying urgency, booking priority slots, and managing customer expectations when you're backed up.

📅

Job Scheduling & Dispatch Prep

Syncs with your calendar in real time. Books service calls, maintenance visits, and installation consultations around your actual availability. Every booking lands on your schedule with full customer details attached.

💬

24/7 After-Hours Coverage

HVAC emergencies don't respect business hours. When your office closes, FrontHawk stays open — handling every after-hours inquiry, booking emergency slots, and setting customer expectations around response time.

📊

Daily Lead Briefing

Every morning: new leads, booked jobs, pending quotes, and follow-up status. See exactly what your pipeline looks like before you start the day — no logging in, just your inbox.

The Difference

Before FrontHawk vs. After FrontHawk.

What your HVAC business looks like when surge season doesn't mean lost revenue.

Without FrontHawk
  • ✗Heat wave hits — calls overflow, most go to voicemail
  • ✗Replacement leads call a competitor who picks up first
  • ✗After-hours no-cooling calls disappear by morning
  • ✗Maintenance reminders forgotten — service agreements lapse
  • ✗You return calls mid-job, losing focus on current work
  • ✗No pipeline visibility until you manually check your inbox
With FrontHawk
  • ✓Every surge inquiry answered instantly — zero overflow lost
  • ✓Replacement leads qualified and scheduled before they call next
  • ✓After-hours emergencies captured and booked automatically
  • ✓Maintenance reminders sent automatically on schedule
  • ✓You stay on the job — FrontHawk handles the phones
  • ✓Morning briefing: every lead, job, and status update
HVAC Companies Using FrontHawk

What happens when you stop missing calls.

HVAC owners who use FrontHawk to survive peak season and win more installs year-round.

★★★★★

HVAC season is brutal. Calls never stop during a heat wave and I can't be on the phone when I'm up on a roof. FrontHawk handles every inquiry, qualifies the lead, and I show up to jobs that are already sold.

❄️
Dana Reeves
Reeves Climate Control — Phoenix, AZ
★★★★★

Last summer we lost probably 20 replacement leads because we couldn't answer fast enough. With FrontHawk, every inquiry gets a reply in under a minute. We booked 8 more installs in the first month alone.

🌡️
Kevin Okafor
ThermoTech HVAC — Charlotte, NC
★★★★★

Maintenance reminders and follow-ups used to fall through the cracks. FrontHawk sends them automatically and books the tune-up before I even know the customer was thinking about it. My utilization went up 30%.

🔧
Pam Tran
Tran HVAC Services — Houston, TX
🟢 7-Day Free Trial

Start for $49/month. Cancel anytime.

Every HVAC inquiry answered. Every install lead captured. No contracts, no setup fees, no extra staff.

Starter — Most Popular
$49/mo
  • ✓ Up to 200 inquiries/month
  • ✓ 24/7 SMS & email coverage
  • ✓ Surge demand handling
  • ✓ Job scheduling & calendar sync
  • ✓ After-hours emergency coverage
  • ✓ 7-day free trial included
Start Free Trial →
Pro — High Volume
$79/mo
  • ✓ Unlimited inquiries
  • ✓ Everything in Starter
  • ✓ CRM integrations (ServiceTitan, FieldEdge)
  • ✓ Multi-tech dispatch coordination
  • ✓ Seasonal maintenance campaign automation
  • ✓ Dedicated onboarding support
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FAQ

Questions HVAC companies ask us.

Straight answers about how FrontHawk works for HVAC businesses.

Does FrontHawk integrate with ServiceTitan or FieldEdge?
Yes. FrontHawk connects with ServiceTitan, FieldEdge, Jobber, Housecall Pro, and other field service platforms. Booked jobs sync directly to your dispatch software with full customer and job details — no double entry.
Can it handle the call volume spikes during a heat wave?
That's exactly what FrontHawk is built for. There's no cap on simultaneous conversations — whether you get 3 inquiries or 300 in an hour, every one gets an instant reply. FrontHawk scales with demand automatically, no staffing required.
How does it handle genuine no-cooling or no-heat emergencies?
FrontHawk recognizes emergency language — "no AC," "no heat," "pipes freezing" — and escalates accordingly. Emergency inquiries get priority responses, get slotted into emergency booking windows, and trigger an instant notification to you. Customer communication is handled while you mobilize.
Can it send maintenance reminders to existing customers?
Yes. FrontHawk can send seasonal tune-up reminders to your customer list, handle replies, and book the maintenance visits automatically. It's how HVAC businesses fill their schedule before peak season instead of scrambling during it.
Will customers know they're not talking to a real person?
FrontHawk responds professionally and accurately — most customers are simply relieved to get an instant reply. If a customer explicitly requests to speak with you directly, FrontHawk acknowledges the request and captures their details for your callback. It handles the situation without friction.

Survive peak season. Win every lead.

Your next install customer is calling right now. FrontHawk answers before your competitor does.

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