Your service advisors are in the bay, not at the front desk. FrontHawk books service appointments, handles customer calls, and sends parts-ready notifications — all day, every day, without tying up your team.
Your phone rings all morning. Service advisors are pulled off the floor. Customers don't hear back. Here's what that costs.
No technical setup. FrontHawk runs itself while your team focuses on the cars.
Tell FrontHawk your service menu, pricing ranges, and scheduling windows. Done in under 30 minutes.
FrontHawk books around your real service capacity. Customers pick an available slot. It shows up on your schedule.
Bookings, status checks, callbacks, follow-ups — all handled automatically. Your team stays in the bay, not on the phone.
FrontHawk knows auto repair. It books appointments, sends callbacks, handles status requests, and follows up with customers — so your advisors can stay focused.
Customers call or text for an appointment and FrontHawk books it instantly — oil changes, brake jobs, diagnostics, tire rotations. It collects vehicle info, confirms the slot, and sends a reminder. No back-and-forth, no holds.
When a customer's parts arrive or their car is ready, FrontHawk sends an immediate text notification. No more customers calling to check in every hour — they get notified automatically, and bay turnover speeds up.
Handles the constant stream of "Is my car ready?" and "How much will this cost?" calls — so your service advisors can stay focused on the actual cars instead of the phones all morning.
FrontHawk sends automatic service reminders — oil change due, 30k mile service, tire rotation interval — to keep your customers coming back. Every touchpoint handled, no manual effort required.
My advisors were spending 2 hours a day just answering the phone. FrontHawk handles everything now — scheduling, status calls, parts callbacks. They're back in the bay and our throughput went up 20% in the first month.
The parts-ready notifications alone were worth it. Customers used to call 4-5 times wondering if their car was done. Now they get a text the second it's ready. Fewer complaints, faster pickups, happier customers.
I was missing overnight appointment requests — people who text at 9pm wanting to come in tomorrow morning. FrontHawk captures all of them. I come in every morning with 3-4 new appointments already on the books. Game changer.
No credit card stress — cancel before day 7, pay nothing.
Every missed call is a lost appointment. Every unreturned callback is a customer who found another shop. FrontHawk handles it all — so your team can stay focused on the work.
7-day free trial · $49/mo · Up and running in 30 minutes · Cancel anytime